Everitz Consulting

What do I do if I've installed 3.4.6 and it didn't create the database tables? I have an admin tool, I can edit the database and add the table manually, but I don't know what fields I need or what their parameters would be. I've been looking, but I can't find the info anywhere. Any help would be much appreciated?

Hi Andrew - If it didn't create the tables, I would first say to make sure you are using 3.4.6 with MT 3.31. I haven't heard of any issues with this combination, but that isn't to say that there aren't any.

If that still doesn't work, you can get a prior version from the download page, as that will include the schema you need to define the tables. Just make sure you get a recent version (3.4.4 should be a good choice).

Ah - I'm using MT 3.2. Thanks for pointing me to the schema.

Hi. Thanks so much for making this available. I promise to pay for it just as soon as I can *&$^%# get it to work.

I'm having the "Internal Server Error" message on MT version 3.34. I've verified (through FTP) that all users have execute permissions for mt-upgrade.cgi and mt-notifier.cgi. I've unpacked the files into the correct locations.

The error log on my host's admin page shows one error, repeated multiple times. Apparently something is looking for the file MT_HOME/public_html/mt-static/user_styles.css. Is this something your plugin needs? I don't even have a public_html directory, much less that CSS file.

Or do you think it could be something else?

Thanks very much in advance.

The user_styles.css is a user stylesheet that's available in Movable Type (and has been for some time), which allows you to override styles without the fear of them being overwritten by the next version of MT. In short, it has nothing to do with MT-Notifier.

As to your error, check your server error logs. Usually they are fairly informative as to what is causing the problem.

Thanks for the response.

The server error log is where I saw that reference to the CSS file, which was the only error listed (albeit multiple times). The error appeared at the exact time I loaded the Notifier files to the site, hence my suspicion.

Any other suggestions?

Hi Eric -

Sorry for the delay. I'm not sure why, but I didn't get a notification that you had responded!

The only time I've regularly seen the server error such as you describe is if the script doesn't have execute permissions.

You may also want to check the MT activity log to see if there are any problems loading the plugin or any required libraries, as those may not appear in the system error log, and might help to diagnose the problem.

Hello,

I bought notifier 4.0.2, and installed a MT 4.1 today. My MT installation was an upgrade from 3.33, with notifier 3.5.0 (always work like a charm). I Follow the instructions for the upgrade, and all seems ok, but, emails notifications didn't work at all (check the form, sendmail logs, etc.). In dispair, I have deleted the mt_notifier* tables from the database, hopping that with a fresh 4.0.2 installation, the email probs may disappear. Well, for my surprise, after deleting the tables and install the fresh Notifier dir in plugins, the upgrade process didn't appear and the tables haven't been created... I guess I'm stuck :( Can you provide me some assistance? thank you.

Hi B -

The problem you have at the moment is that the upgrade only runs when it thinks it should. This happens by comparing the version of the plugin with the version that it believes is currently installed.

This version is stored in the mt_config table in your database. If you are comfortable doing so, you can simply edit this value and remove it (or change it to a lower version), but if you do, please be careful in the process. The data within will be rebuilt, but you can also disable certain areas of your system by the incorrect editing of this table.

This should get your tables re-installed - though you of course won't have any data (hopefully you backed it up, in which case you can simply reinstall it). For troubleshooting the actual email process, you may want to look at the Troubleshooting Email thread for help. If that still doesn't work, let me know and we'll see what we can figure out.